Customer reviews can make or break your online reputation. Unfortunately, the majority of customers that are motivated to leave reviews often end in a negative review. With Hone’s Reputation Management API, you can get more positive customer reviews on any site of your choice, and privately handle any unfavorable reviews!
With one code snippet you can collect reviews anywhere: On your email footer, your thank you page or send it to your email list. If they rate you positively with 4 or 5 starts, they instead are prompted to leave a review on any site you choose! If the customer rates you 1-3 stars and expresses a negative sentiment, they are prompted to send you a message privately – giving you a chance to handle the issue.
With our review platform, you can custom select which site(s) you want your positive reviews on. Choose from over 50 review sites including Google, Yelp, Facebook, and more!
Many bad reviews are caused by a simple misunderstanding that could be prevented. By pre-qualifying reviewers with our 5-star rating system, customers that would have left negative reviews are brought to a form where you can handle the issue privately. This gives you a chance to solve the issue before they leave a public review.
Not only can you increase your reviews, with our software you can monitor reviews left anywhere so that you can quickly respond in case you need to!
Hone’s API will generate reports in PDF or web-based forms. These reports include:
- Overall Average Rating
- Ratings Distribution
- Review Volume & Distribution
- Aggregate Reviews & Ratings Over Time
- Individual Review Details
Auto-Post your positive reviews to social media to keep your stream full of positive sentiments. Just hook up your social accounts, set the schedule, and the software does it all for you!
Just sign up and install your custom widget. You can place it anywhere you want – on your website, your thank you page, your email footer, or even send it to your entire email list. You can custom select on which sites you want to improve your reviews!
Customers rate you on a 1-5 star scale. Anything less than 4 stars prompts the reviewer to a private form that can notify you, preventing negative public reviews! Any 4 or 5-star ratings are prompted to leave a review on the website of your choice!
Your review scores go up on the sites that matter most to you. This helps with conversions, rankings, and trust! Additionally, you can place a review carousel on your website to display all the positive reviews you’ve collected.
How do I know when bad reviews are generated?
You will get an email if a bad review is submitted through the widget or detected through review scanning so you can respond immediately. You can also see a detailed view of all reviews on the reports.